Certified Facility Manager (CFM) Practice Exam 2025 - Free Practice Questions and Facility Management Study Guide

Work order management primarily involves the systematic tracking and management of maintenance requests. This process is crucial in facility management as it helps ensure that maintenance tasks are logged, prioritized, assigned, and completed efficiently. A robust work order management system allows facility managers to maintain a comprehensive overview of maintenance activities, optimize workflow, and ensure timely responses to maintenance needs.

By effectively managing work orders, facility managers can enhance operational efficiency and prolong the life of assets through regular maintenance. Also, tracking work orders aids in resource allocation, planning, and identifying recurring issues that may require additional attention or preventive measures.

The other options, while related to facility management, do not encapsulate the primary role of work order management. Compliance with safety standards, budgeting expenses, and energy reduction techniques are important aspects of overall facility operations, but they do not directly define the work order management process, which is specifically centered around handling maintenance requests.